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英文字典中文字典相关资料:


  • Salesforce study finds LLM agents flunk CRM and . . .
    A new benchmark developed by academics shows that LLM-based AI agents perform below par on standard CRM tests and fail to understand the need for customer confidentiality A team led by Kung-Hsiang Huang, a Salesforce AI researcher, showed that using a new benchmark relying on synthetic data, LLM
  • Salesforce study warns against rushing LLMs into CRM . . . - CIO
    Salesforce’s CRMArena-Pro test reveals state-of-the-art models—including GPT-4o—fail to meet critical enterprise needs in CRM, especially around secure, multi-turn processes
  • Study shows AI agents struggle with CRM and confidentiality
    Large Language Model (LLM) agents aren’t very good at key parts of CRM, according to a study led by Salesforce AI scientist Kung-Hsiang Huang The report showed AI agents had a roughly 58% success rate on single-step tasks that didn’t require follow-up actions or information That dropped to 35% when a task required multiple steps
  • Salesforce study finds LLM agents flunk CRM and . . .
    A new benchmark developed by academics shows that LLM-based AI agents perform below par on standard CRM tests and fail to understand the need for customer confidentiality A team led by Kung-Hsiang Huang, a Salesforce AI researcher, showed that using a new benchmark relying on synthetic data, LLM agents achieve around a 58 …
  • Surprisingly enough, it seems some AI agents arent quite up . . .
    Salesforce research finds single-turn tasks see only 58% success, while multi-turn effectiveness drops to 35%; Reasoning models like gemini-2 5-pro tend to outperform lighter models
  • Salesforces CRM benchmark finds AI agents struggle in real . . .
    Salesforce has launched CRMArena-Pro, a benchmark designed to evaluate AI agents in practical business situations, including multi-step conversations and data protection checks within CRM systems Leading models like Gemini 2 5 Pro succeed in just 58 percent of straightforward tasks, and their accuracy drops to 35 percent in extended dialogues
  • Salesforce study finds LLM agents flunk CRM and . . .
    A team led by Kung-Hsiang Huang, a Salesforce AI researcher, showed that using a new benchmark relying on synthetic data, LLM agents achieve around a 58 percent success rate on tasks that can be completed in a single step without needing follow-up actions or more information





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